Jessica Fan is a systems change consultant with expertise in designing learning experiences to spread innovative practices, tools, and mindsets. With a background in human-centered design, technology, and knowledge strategy, Jessica creates learning platforms and programs that are outcomes-based, action-oriented, and scalable. While at Reos Partners, she was the lead designer of the Emergency Aid Roadmap (funded by the Bill and Melinda Gates Foundation) – an innovative 18-month program that teaches cohorts of colleges to implement effective emergency aid programs (a cross-organizational challenge). The EA Roadmap utilizes a unique portfolio of learning modalities to enable the success of the cohort, including adaptive leadership training, coaching, group facilitation, a technology platform, and custom-developed tools. The first cohort of 10 colleges experienced major breakthroughs within the first month of the program. Previously, Jessica was a founding partner of Journey CX – an innovation consultancy enabling organizations to foster human-centered and agile culture from within. Passionate about bringing down cultural barriers, she also co-founded two education technology companies that have delivered language education to over 1 million users.
Canada, US, China
Experience as a coach (formal/informal)
Experience as a facilitator
Higher education, DEI, education technology, banking, consumer digital products, energy, government, sustainable agriculture, transportation
Areas of development and learning
UFacilitate exists to coach leaders so they can create the conditions that are needed to drive inclusion and collaboration.